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A cookie is a small file that a website stores in your browser to remember information from one page to the next. Here we explain which cookies www.oralita.com uses, what they are for and how you can accept or reject them.

Technical cookies, always active

These are essential for the website to work and do not require your consent (article 22.2 of the LSSICE). They are not used to identify you or to show you advertising.

CookieOwnerPurposeDuration
oralita-sessionOralitáKeeps your session active while you browse, for example when filling in the appointment form.2 hours
XSRF-TOKENOralitáProtects forms against fraudulent submissions.2 hours

Your cookie choice is saved in your browser’s local storage (not in a cookie) for one year, so that we do not ask you again on every visit.

Google Ads advertising cookies, only if you accept them

We use Google Ads to measure which adverts bring us visits and appointment requests. These cookies are set by Google LLC and are only loaded if you click “Accept” in the cookie notice. If you reject them or do not make a choice, no Google script is loaded.

CookieOwnerPurposeDuration
_gcl_auGoogleAttributes visits and requests to the adverts that generated them.3 months
IDE, test_cookie and others on doubleclick.netGoogleMeasure and personalise Google adverts.Up to 13 months

Google may process this data outside the European Economic Area. You can find out how it uses it in its information about advertising.

How to change your mind

You can withdraw or give your consent whenever you like using the “Cookie settings” button on this page or the “Cookies” link at the bottom of every page, both of which reopen the notice. You can also delete or block cookies in your browser settings; if you block the technical ones, the appointment form may stop working.

More information

The data controller is Clínica Dental Farró SLPU (C.I.F. B66795147). If you have any questions, write to us at info@oralita.com. How your personal data is processed is explained in the privacy policy.

Privacy policy

Clínica Dental Farró SLPU

In accordance with Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD-gdd), we have updated our Privacy Policy. We also comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE).

Controller responsible for processing your personal data:

  • Identity of the controller: Clínica Dental Farró SLPU
  • Tax ID (C.I.F.): B66795147
  • Email: info@oralita.com
  • Address: Vallirana 28, 08006 Barcelona
  • Website: www.oralita.com

As provided for in the GDPR and the LOPD-gdd, personal data sent through the website and its subsequent processing by the clinic will be considered processing of data of “Website users and subscribers”.

The personal data managed at Clínica Dental Farró come from the various forms on the website (the contact form or the appointment booking form).

The personal data we process at Clínica Dental Farró come from:

  • Contact form
  • Telephone
  • Quotes
  • Treatment plan
  • Visits

Users who provide their data have the right to:

  • Request access to their personal data
  • Request rectification
  • Request removal from our database
  • Request restriction of processing
  • Object to processing

For what purpose do we process your personal data?

Personal data will be used for the purpose of:

  • Carrying out administrative tasks with website users, and reviewing and resolving enquiries about information requested by the user regarding the website and/or our services; data processing, legal notices, complaints, and any other matters.
  • Managing and processing the Clínica Dental Farró subscription list and sending recall reminders for annual or six-monthly treatments.
  • Receiving, managing and processing the personal data needed to arrange an appointment.
  • Contacting users, electronically or by telephone, to obtain their opinion on the service provided.

We will not process your personal data for any purpose other than those set out above, except where required by law or by court order

You can withdraw your consent by sending a message with the subject “Unsubscribe” to info@oralita.com.

Legal basis for processing your personal data

The legal basis for processing your data is the express consent you give, which is requested when you tick the box accepting the privacy policy at the time you provide your data.

Categories of data

Do I need to provide all my data?

Yes, you must provide all the personal data requested. If you do not provide it in full, your request cannot be dealt with properly.

How long will my data be processed for?

The personal data provided will be kept until the user requests their removal.

To which recipients will my data be disclosed?

Clínica Dental Farró will not disclose stored data to third parties unless there is a reasonable need to comply with legal proceedings or a legal obligation, or with the user’s prior consent.

It is important to inform users that other services are needed for the proper provision of our services (for example, web hosting, support, web analytics services, etc.), and these may have access to the personal information necessary to carry out their functions.

Changes to the privacy policy

Clínica Dental Farró SLPU reserves the right to modify this privacy policy in order to adapt it in the future to new legislation or case law, as well as to industry practices. In the event of any modification, notice will be given before it comes into effect on the website www.oralita.com itself.

Contact

If you have any questions about this privacy policy, you can write to info@oralita.com.

This privacy policy was last updated on 22 February 2023